Phoenix IT Services

Phoenix is one of the leading providers of hosting, cloud and managed IT services in the UK. They have been delivering IT services and technology to UK businesses since 1979 and are a complete end-to-end services provider. They have 28 regional sites including 18 business continuity centres across the UK. Fully listed on the London Stock Exchange, their turnover is £272m and they employ around 2,400 people – more than 1,300 of which are technology specialists. They are proud to be working with more than 3,600 growing UK enterprises across many sectors. Specialties: Hosting & Cloud, Desktop as a Service, Network Support, Business Availability, Professional Services.

The work

We have been a principal supplier of IT technical staff to Phoenix for the last 9 years, and we work closely with key members of the management team on a variety of recruitment projects. We recruit into a diverse range of roles all over the UK. Phoenix have very high recruitment standards because they have stringent service levels of their own to maintain. The majority of staff that we place are for technical customer- facing roles at Phoenix’s own clients, which is an important extra consideration.

Key roles

We have placed several hundred permanent and contract staff at Phoenix, into the following main roles:

  • Head of Technical Services
  • Network Architects
  • Head of Operations
  • Project Managers
  • 1st / 2nd / 3rd Line Support
  • Server Support Specialists
  • Field Service Engineers
  • Change Analysts
  • Test Analysts
  • Citrix Consultants
  • Service Delivery Managers
  • IMAC Engineers
  • Systems Administrators
  • Systems Designers
  • Problem Managers